​At Claire Cavanagh Naturopath, operating under ABN 39 175 056 417, we are dedicated to safeguarding your privacy as a client and as an online visitor to our website. We utilize the information we collect about you to enhance the services we provide. Respecting the privacy and confidentiality of the information you provide is fundamental to us. We adhere to the Privacy Act (1988) and Australian Privacy Principles and comply with the Code of Conduct of the Health Complaints Commission. For any inquiries or further information, please email us at claire@clairecavanagh.com.au.

Information Collection

During your interactions with our website or utilisation of our Allied Health services, we may collect the following information: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, and social media comments and handles (collectively referred to as "Personal Data"). Our services are not directed to persons under 18, and we do not knowingly collect Personal Data from individuals under 18 without parental or guardian consent. If we become aware that Personal Data has been provided to us by a child under 18 without parental or guardian consent, we will promptly delete that information. If you are a parent or guardian and believe your child has provided us with Personal Data without your consent, please contact us.

We endeavor to ensure the personal information we collect about you is accurate, up-to-date, relevant, and complete. We encourage you to reach out if you believe any information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

Use of Information

We collect, retain, use, and potentially disclose the information collected from you for various purposes, including but not limited to: maintaining our business records and operations, contacting you, complying with legal requirements, fulfilling expected purposes, providing technical support, updating you on offers, sharing useful content, measuring customer satisfaction, and delivering a personalised website experience.

Marketing communications are sent only to those who have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or contacting us via email - your request will be promptly processed.

Any information you choose to make publicly available, such as blog comments, will be accessible to others. Copies of this information may remain viewable in cached and archived pages on other websites or if others have saved the information.

Storage and Security

We employ reasonable measures to safeguard the confidentiality of your Personal Data while it is in our possession or control. All information received from you is stored and protected on our secure servers to prevent unauthorised access or use. We retain your personal information for as long as necessary to provide services to you and comply with legal obligations. In the event of a security breach compromising your Personal Data, we will promptly notify you in accordance with applicable law.

Your information may also be stored with third-party providers, subject to their respective security policies.

Sharing Information

We do not sell or deal in any Personal Data or customer information. Your Personal Data is disclosed to third-party suppliers only when required by law, for purchased goods or services, for payment processing, or to protect our legal rights. Any sharing of Personal Data with service providers is done in accordance with our privacy standards and applicable law.

Changes to Privacy Policy

Our privacy policy may be subject to change as we strive to keep it current. Modifications to this policy will be effective immediately upon posting on our website. Please review our privacy policy periodically.

Disclaimer

All content and advice provided on this site are intended for informational purposes only and do not substitute consultation with a qualified practitioner. We do not accept responsibility for individual actions or decisions made based on the information provided. It is advisable to seek guidance from a qualified healthcare practitioner for personalized advice and treatment tailored to your needs.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at claire@clairecavanagh.com.au.